Unblocking Horizon Worlds by Restoring Reliable Navigation

Overview

Led a cross-team redesign of Horizon Worlds navigation, restoring reliability to a critical system that was blocking development, playtests, and feature delivery across the platform.

What I Owned

• Took ownership of a platform critical navigation failure affecting all Horizon Worlds teams.
• Led end to end UX definition across social, server, matchmaking, and instancing systems.
• Reconstructed undocumented system behavior by working directly with engineering partners.
• Defined the first shared navigation model and UX documentation for the platform.
• Drove alignment across multiple teams to ship under tight platform constraints.

Outcomes

• Improved party navigation success rate from 25% to 99.75%.
• Unblocked playtests and feature development after three months of stalled attempts.
• Recovered 200 people days per week in development velocity.
• Delivered and shipped the solution in three weeks.
• Navigation system remains in use as Horizon Worlds' standard flow.